Nonprofit Sample OKRs
Fundraising & Development

Effective fundraising and development ensure long-term sustainability for non-profits. Set clear OKRs to drive donor engagement, secure funding, and maximize impact.

Increase donor retention through improved engagement strategies.
Key results
1
Improve donor retention rate from 60% to 75%
2
Increase the number of personalized donor touchpoints from 3 to 5 per year.
3
Achieve a 90% open rate on donor communication emails.
Expand corporate sponsorship and grant funding opportunities
Key results
1
Secure at least 5 new corporate sponsorships
2
Apply for 15 new grants with a success rate of at least 30%
3
Increase grant funding by 25% compared to the previous year
Enhance digital fundraising through social media and online campaigns
Key results
1
Increase online donations by 40%
2
Grow social media following by 30%
3
Achieve a 5% conversion rate on fundraising campaign landing pages
Improve donor communication and stewardship efforts
Key results
1
Launch a donor appreciation program and recognize at least 100 donors publicly.
2
Send personalized thank-you messages to 100% of donors within 48 hours
3
Conduct 4 donor appreciation events per year
Develop a new major gifts program targeting high-net-worth donors
Key results
1
Secure at least 10 new major gifts of $25,000 or more
2
Establish relationships with 50 high-net-worth individuals
3
Achieve a 20% conversion rate on major gift asks
Organize annual fundraising events to increase contributions
Key results
1
Host at least 3 large-scale fundraising events with 300+ attendees each.
2
Raise at least $250,000 from event-based fundraising.
3
Secure 10 event sponsorships of $10,000 or more.
Launch a recurring donor program to ensure financial sustainability
Key results
1
Recruit 200 new recurring donors
2
Achieve an average recurring donation amount of $50 per month
3
Reduce churn rate of recurring donors to below 5%.
Improve grant application success rates by refining proposals
Key results
1
Increase the grant approval rate from 25% to 40%
2
Develop 5 standardized grant proposal templates for efficiency
3
Conduct quarterly training sessions for grant writers
Expand partnerships with philanthropic organizations and foundations
Key results
1
Establish 10 new partnerships with philanthropic organizations
2
Increase the number of joint grant applications by 50%
3
Secure at least $500,000 in funding through partnerships
Increase fundraising efficiency by leveraging data and analytics
Key results
1
Implement a donor analytics system to track engagement and donations
2
Use predictive analytics to increase campaign effectiveness by 30%
3
Reduce donor acquisition costs by 20%
Programs & Impact

Delivering meaningful impact requires well-structured programs. Set OKRs to measure success, improve outreach, and enhance service effectiveness.

Expand service delivery to reach more beneficiaries
Key results
1
Increase the number of beneficiaries served by 30%
2
Launch programs in 3 new underserved communities
3
Develop 2 new service offerings to meet emerging needs
Improve the impact measurement of all programs
Key results
1
Conduct 5 impact assessment studies
2
Implement a real-time data tracking system for program performance
3
Achieve an 85% satisfaction rate from program participants
Develop partnerships with local organizations to enhance service delivery
Key results
1
Establish 10 new partnerships with local NGOs and community groups
2
Conduct 4 joint programs with partner organizations
3
Secure $100,000 in funding through collaborative projects
Increase community engagement and participation in programs
Key results
1
Increase volunteer participation by 40%
2
Conduct 20 community outreach events
3
Grow program-related social media engagement by 50%
Enhance training for staff and volunteers to improve program execution
Key results
1
Train at least 200 volunteers annually
2
Develop and launch 5 new training modules
3
Achieve a 90% satisfaction rate for volunteer training
Implement new technology to optimize service delivery
Key results
1
Launch a digital platform for program applications and tracking
2
Reduce administrative workload by 30% using automation
3
Implement an online learning system for beneficiaries
Improve resource allocation to maximize impact
Key results
1
Reduce program operational costs by 20%
2
Increase program funding efficiency by 15%
3
Conduct quarterly reviews to optimize spending
Strengthen advocacy efforts for social change
Key results
1
Launch 3 advocacy campaigns targeting policy changes
2
Increase media coverage of advocacy efforts by 50%
3
Grow petition sign-ups to 100,000 supporters
Expand mental health and well-being support for beneficiaries
Key results
1
Establish mental health support services for 5,000 beneficiaries.
2
Train 50 staff members in trauma-informed care
3
Develop 3 self-help toolkits for beneficiaries
Foster long-term sustainability for programs
Key results
1
Secure multi-year funding for at least 3 major programs
2
Develop a sustainability roadmap for each program
3
Increase non-restricted funding by 25%
Marketing & Communications

Strong messaging and outreach amplify a non-profit’s mission. Use OKRs to boost engagement, increase visibility, and strengthen donor relationships.

Increase brand awareness and engagement.
Key results
1
Grow social media followers by 40%
2
Achieve a 25% increase in website traffic
3
Improve email open rates from 20% to 30%
Enhance storytelling to improve donor and volunteer engagement
Key results
1
Publish 12 impact stories from beneficiaries
2
Produce 5 high-quality videos showcasing success stories
3
Achieve 10,000+ video views per campaign
Develop and execute an effective content marketing strategy
Key results
1
Publish 50 blog posts annually
2
Increase blog engagement by 30%
3
Grow the nonprofit’s email subscriber list by 25%
Optimize SEO and website performance
Key results
1
Improve domain authority by 10 points
2
Reduce website bounce rate to below 50%
3
Rank in the top 5 Google search results for 5 nonprofit-related keywords
Increase the effectiveness of digital ad campaigns
Key results
1
Achieve a return on ad spend (ROAS) of at least 5:1
2
Reduce the cost per lead (CPL) by 20%
3
Generate at least 1,000 new donors through paid campaigns
Strengthen nonprofit's public relations efforts
Key results
1
Secure 15 media mentions in reputable news outlets
2
Publish 5 op-eds in leading publications
3
Organize 3 press conferences or media events
Improve community engagement via social media
Key results
1
Increase average engagement rate on social media posts by 30%
2
Conduct 20 live Q&A sessions with nonprofit leaders
3
Launch a viral hashtag campaign reaching 500,000+ people
Develop a comprehensive branding strategy
Key results
1
Conduct a brand perception survey with 1,000 responses
2
Redesign branding materials for a consistent message
3
Achieve 80% brand recall among stakeholders
Implement an ambassador program to expand outreach
Key results
1
Recruit 50 brand ambassadors
2
Train ambassadors to conduct at least 500 community outreach activities
3
Track and report at least 100 successful ambassador-led engagements
Strengthen internal marketing for staff and volunteers
Key results
1
Launch an internal newsletter with a 70% open rate
2
Improve volunteer and employee satisfaction with marketing support by 25%
3
Develop 10 internal training sessions on nonprofit storytelling
Human Resources (HR)

Building a dedicated team is key to success. Set OKRs to improve recruitment, enhance training, and boost employee and volunteer retention

Improve employee and volunteer satisfaction
Key results
1
Increase employee satisfaction score from 75% to 90%
2
Conduct quarterly feedback surveys with a 70% response rate
3
Reduce staff turnover rate by 15%
Enhance recruitment efforts to attract top nonprofit talent
Key results
1
Reduce time-to-hire from 45 days to 30 days
2
Increase qualified applicant pool by 40%
3
Achieve a 90% offer acceptance rate
Expand training and development programs
Key results
1
Develop and implement 10 new training modules
2
Ensure 100% of employees complete at least one professional development course
3
Launch a mentorship program for 50+ employees
Improve diversity, equity, and inclusion (DEI) efforts
Key results
1
Increase diverse hiring by 30%
2
Conduct DEI training for 100% of staff and volunteers
3
Improve DEI score in employee surveys by 20%
Strengthen volunteer engagement and retention
Key results
1
Increase volunteer retention rate from 50% to 70%
2
Conduct 4 major volunteer appreciation events per year
3
Develop an onboarding process to reduce volunteer dropouts by 25%
Improve performance management and feedback culture
Key results
1
Implement 360-degree feedback for all employees
2
Ensure 100% completion of annual performance reviews
3
Launch a real-time recognition platform for staff and volunteers
Optimize HR processes using technology
Key results
1
Implement an HR management system to automate key processes
2
Reduce manual administrative workload by 30%
3
Achieve a 90% adoption rate of new HR software
Strengthen workplace wellness programs
Key results
1
Provide mental health resources to 100% of employees
2
Organize at least 12 wellness activities per year
3
Increase participation in wellness programs by 50%
Improve leadership development initiatives
Key results
1
Enroll 50 employees in leadership training programs
2
Increase internal promotions by 25%
3
Develop a leadership pipeline for key nonprofit roles
Enhance compliance with labor laws and nonprofit regulations
Key results
1
Ensure 100% compliance with employment regulations
2
Conduct bi-annual HR audits
3
Provide legal and compliance training to all managers
Operations & Finance

Efficient operations and financial management drive sustainability. Use OKRs to optimize processes, ensure compliance, and enhance resource allocation.

Improve financial sustainability
Key results
1
Increase reserves by 20%
2
Reduce unnecessary expenses by 15%
3
Secure multi-year funding agreements for at least 3 programs
Strengthen financial reporting and transparency
Key results
1
Publish annual reports with 100% compliance
2
Reduce accounting errors to below 1%
3
Achieve a clean external audit with no major findings
Implement cost-saving measures to optimize nonprofit operations
Key results
1
Reduce overhead costs by 10%
2
Implement bulk purchasing to save at least $50,000 annually
3
Optimize office space utilization to cut costs by 20%
Improve nonprofit technology infrastructure
Key results
1
Implement a cloud-based document management system
2
Reduce IT downtime by 50%
3
Train 100% of employees on new tech tools
Strengthen risk management strategies
Key results
1
Develop and implement a comprehensive risk assessment plan
2
Train staff on risk mitigation strategies
3
Reduce financial fraud risk through enhanced controls
Optimize supply chain and logistics
Key results
1
Reduce procurement processing time by 30%
2
Increase supplier diversity by 25%
3
Improve inventory management to reduce waste by 20%
Improve sustainability efforts in operations.
Key results
1
Reduce energy consumption by 15%
2
Implement a recycling program in all nonprofit offices
3
Source 50% of office supplies from sustainable vendors
Grantmaking OKRs

The Grantmaking team ensures funds are allocated effectively to maximize impact. Their OKRs focus on streamlining the grant process, improving transparency, and increasing the effectiveness of funded programs.

Enhance Grant Application Efficiency
Key results
1
Reduce the average grant review time from 8 weeks to 5 weeks.
2
Automate 70% of the application screening process by Q3.
3
Increase applicant satisfaction score from 80% to 90%.
Improve Grant Impact Measurement
Key results
1
Develop a standardized impact measurement framework by Q2.
2
Ensure 90% of grantees submit impact reports on time.
3
Increase the percentage of funded projects achieving target impact from 75% to 85%.
Strengthen Relationships with Grantees
Key results
1
Conduct quarterly feedback sessions with at least 80% of grantees
2
Improve grantee satisfaction rating from 85% to 95%
3
Launch an online resource hub for grantees by Q4.
Expand Funding Reach
Key results
1
Increase the number of grants awarded to underrepresented communities by 25%.
2
Diversify funding sources to reduce dependency on top 3 donors by 20%.
3
Secure at least 3 new strategic partnerships for funding opportunities.
Streamline Grant Disbursement Process
Key results
1
Reduce grant disbursement time from 6 weeks to 4 weeks.
2
Implement a digital fund tracking system by Q2.
3
Achieve a 99% error-free disbursement rate.
Increase Transparency in Grant Allocations
Key results
1
Publish 100% of grant decisions on the nonprofit’s website
2
Conduct 2 public webinars explaining the grant selection process
3
Improve donor and stakeholder satisfaction from 80% to 90%
Enhance Collaboration with Other Funders
Key results
1
Establish partnerships with at least 5 other grantmaking organizations.
2
Co-fund 3 major initiatives with external funders.
3
Create a shared best practices guide for collaborative funding by year-end.
Improve Post-Grant Support
Key results
1
Provide mentorship to 100% of new grantees.
2
Conduct 5 training sessions for grantees on financial sustainability.
3
Increase grantee retention rate from 70% to 85%.
Boost Grant Application Outreach
Key results
1
Increase grant applications from new organizations by 30%
2
Translate grant application materials into 3 additional languages
3
Launch a targeted social media campaign reaching 50,000 potential applicants
Optimize Internal Grant Review Processes
Key results
1
Reduce manual data entry by 80% with automation tools.
2
Increase grant committee participation rate to 100%.
3
Conduct 2 annual training sessions for grant reviewers.
Nonprofit IT Operations OKRs

The IT Operations team ensures the nonprofit’s technology is secure, efficient, and scalable. Their OKRs focus on improving system reliability, cybersecurity, and digital transformation.

Improve System Reliability
Key results
1
Maintain 99.9% uptime for all critical systems.
2
Reduce system downtime incidents from 5 per quarter to 1
3
Implement automated system monitoring by Q2
Strengthen Cybersecurity Measures
Key results
1
Complete cybersecurity training for 100% of staff
2
Conduct quarterly security audits with zero critical vulnerabilities
3
Implement multi-factor authentication for all user accounts
Enhance IT Support Services
Key results
1
Reduce IT ticket resolution time from 48 hours to 24 hours
2
Increase IT helpdesk satisfaction score from 85% to 95%
3
Implement a chatbot to handle at least 50% of common IT requests.
Modernize Infrastructure with Cloud Migration
Key results
1
Migrate 90% of legacy systems to the cloud by Q4
2
Reduce on-premise server costs by 40%
3
Train 100% of IT staff on cloud management best practices
Improve Data Management and Analytics
Key results
1
Implement a centralized data management platform by Q3
2
Ensure 100% compliance with data privacy regulations
3
Increase data accessibility for teams by 50% through dashboard automation
Automate Repetitive IT Processes
Key results
1
Identify and automate 5 manual IT workflows
2
Reduce manual IT administrative tasks by 60%
3
Implement an AI-driven ticket prioritization system by Q2
Optimize IT Cost Management
Key results
1
Reduce IT operational costs by 20% without affecting performance
2
Renegotiate contracts with at least 3 major IT vendors for better pricing
3
Increase utilization of existing software tools from 70% to 90%
Support Remote and Hybrid Work
Key results
1
Ensure 100% of remote employees have secure VPN access
2
Reduce IT-related remote work issues by 50%
3
Implement a self-service IT knowledge base for remote staff by Q3
Improve Collaboration and Communication Tools
Key results
1
Implement a new team collaboration platform with 90% adoption
2
Reduce email dependency by 30% with real-time messaging tools
3
Conduct 3 training sessions on digital collaboration best practices
Strengthen IT Disaster Recovery Plans
Key results
1
Develop and test a disaster recovery plan for all critical systems
2
Reduce system recovery time from 6 hours to 2 hours
3
Conduct 2 organization-wide IT security drills annually